香港基督教服務處
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Wan Hon Integrated Home Care Service Team

Wan Hon Integrated Home Care Service Team

Introduction

“Wan Hon Integrated Home Care Service Team” (WHIHCST) was established in 1997.  During the preliminary stage of service provision, while the site in Wan Hon Estate was under construction, a provisional office was set up in Sau Mau Ping Community Centre to provide home care services for the needy.  Upon the completion of Wan Hon Estate, “Wan Hon Integrated Home Care Service Team” was moved into the new office premise since then.

Service Target

  • Seniors aged 60 or above who live in the community
  • Persons with disabilities or illnesses
  • Individuals and families with social needs 

Eligibility

  • All age groups are eligible to apply the service.  Applicant should be Hong Kong citizen and living in the community.  Escort service can be provided for residents of residential units while they are on home leave. (Priority will be given to those low-income individuals or families which are lack of social support)

Application for Service

  • Persons in need can apply services for “Ordinary Case” or “Frail Case” through procedures as follows: 
Case Category Ordinary Case
(No to mild level of impairment)
Frail Case
(Assessed to be in the state of moderate or severe level of impairment by the Standardized Care Need Assessment Mechanism for Elderly Services of Social Welfare Department)
ProcedureReferred by Social Welfare Department or Medical unitsSelf-referred or Referred by othersReferred by Social Welfare Department or Medical units


Interview and Assessment by our team

Eligible for service


Our staff contact applicant for service arrangement


Interview and Assessment by Standardized Care Need Assessment Mechanism Office of Social Welfare Department

Eligible for service

Our staff contact applicant for service arrangement

Withdrawal

  • Our registered social workers/nurses will conduct regular assessment and review to update the situations of service users. According to the latest conditions of service users, services will be revised or terminated. 
  • Service users may request for service termination anytime. Before termination, social workers will try to ensure the users can have alternative resources to cater their needs. 

Office hours

Monday to Saturday (Public Holidays inclusive)8:30am- 6:00pm
Sundays and the 1st to 3rd day of Lunar New YearClosed (but services can be arranged for service users with special needs)

Service Boundary

Case CategoryOrdinary CaseFrail Case
Service BoundaryPo Pui Court, Wo Lok Estate, Wan Hon Estate, Hong Ning Road (Even no.), East of Hong Ning Road (including Wan Hon Street, Ka Lok Street, Sung Yan Street, Shui Wo Street, Shui Ning Street, Yuet Wah Street, Tin Heung Street, Hip Wo Street, Mut Wah Street, Fu Yan Street, Yue Mun Square)Kwung Tong District

Services for Frail case

  • Care management
  • Personal care
  • Day Care services
  • Day respite service
  • Counselling services
  • Home making and meal services
  • Transportation and escort services
  • Basic and special nursing care
  • Rehabilitation exercises
  • Carer support services
  • Home respite service
  • 24-hour emergency support
  • Environmental risk assessment and home modifications

Services for Ordinary case

  • Personal care
  • General household or domestic duties
  • Care for young children
  • Environment risk and health assessment
  • Provision of meals and laundry service
  • Simple nursing care
  • Escort
  • Home respite service
  • Purchase and delivery of daily necessities
  • Other services, e.g. carer support services 

Service Charge

  • Service charge is based on a sliding scale with reference to financial situations of applicants. It may be revised annually.

Inquiries and Comments

For any inquiries and comments, please contact us on 3590 8856 or visit our team in person during opening hours. 

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