香港基督教服務處
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Individual, Couple and Family Counselling - Frequently Asked Questions

Individual, Couple and Family Counselling - Frequently Asked Questions

Frequently Asked Questions

Q:What is counselling?
A:Counselling is a joint endeavour. Our counsellors, with professional knowledge and experience, listen attentively to the client’s concerns and ask appropriate questions to guide them to explore his/her feelings, thoughts and needs. Counsel-lors will facilitate the clients to find ways solving the problems and overcome the obstacles. The client needs to participate actively in the counselling session, work for desirable changes and practise new ways of thinking and coping. 



Q:What can I (and my family members) benefit from counselling?
A:Counselling facilitates you (and your family members) to regulate emotions, get in touch with internal experience, understand family members’ needs, broaden one’s perspective, and provide ways of coping with problems so as to raise the level of hope. Personal and family resilience may thus be enhanced. You can read “Words from Our Clients” about their changes and feedback.



Q:What counselling methods and skills would the social workers use?
A:Our social workers would adopt suitable counselling methods and skills with re-gard to the needs and conditions of the client (and his/her family members). They may also introduce relevant groups or other services to help the client deal with the problem.



Q:Does your service offer phone counselling?
A:No. We only offer face-to-face counselling. Telephone contact is only for enquiry and making appointment. 



Q:Do my family members need to attend the counselling interview?
A:Apart from meeting the client, our social workers may suggest the client inviting his/her partner, children or other family members to attend the counselling inter-view if necessary.



Q:How long does each counselling session last? How many sessions are needed?
A:Each session lasts approximately 1 hour for individual counselling and 1.5 hours for couple or family counselling. The total number and frequency of the sessions depend on the nature of the client’s problem and its urgency.  At the beginning of counselling, our social workers and the client would work out a counselling plan which states the issues they would like to focus as well as the estimated number of sessions and duration.  Under normal circumstances, interviews are scheduled more frequently at the beginning (one session around every two weeks) and be less often when the problem is improved (one session around every one to two months).



Q:What are the qualifications of the counsellors?
A:Our counsellors are registered social workers or trained counsellors who have re-ceived professional training in the fields of play therapy, parenting counselling, couple counselling, family therapy and so forth. 



Q:Any counselling fees?
A:A one-off payment of $800 for the whole course of counselling service will be collected during the first session. The fee is funded by the Community Chest of Hong Kong. Donation is welcome for continuation of the service. (Clients with financial difficulties can apply for fee concession)



Q:How to join the counselling service and make an appointment?
A:People who wish to join the counselling service are invited to call us and briefly describe your situation. Applicants have to go through initial assessment before registration. Our social workers will contact the applicants within five working days after registration.  



Words from Our Clients



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