Hong Kong Christian Service

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Issue 006
2015 Mar

Outstanding Award – Borrowed space

Shamshuipo is one of the districts with the most high risk and complicated cases. Before our Family Ties Integrated Family Service Centre (FT) started service in Shamshuipo, there are already 4 other Integrated Family Service Centres handling related issues in the districts, however, services provided are still unable to meet the demand. FT was established on 19 December 2011 without a permanent office premise, it is located in an office which is two-third short of provision and has to share with our Service for Young Night Drifters. FT has to provide service for over 80,000 residents in such a condition.

Despite that, FT used "locality care model" (1) to enable our staff to get to know the community and be known to the community within a short period of time. This mode of service facilitates linking with other partners in order to respond to service needs quickly. Through hiring dedicated and experienced staff, FT builds up a comprehensive and flexible management system to support the immense service needs. In order to respond to the unique demand in the community, FT provides material support for those in need.

After two and a half year, the service output and performance of FT had exceeded the funding and service agreement required by Social Welfare Department (SWD), we have also fulfilled the requirement for Service and Performance Monitoring System of SWD. We took up hazardous and complicated cases and challenges such as clients attempting to jump down from scaffolding, threw baby out of the window, fire in partition/ units, flooding in the centre, workers being threatened/videotaped etc. These are no easy task for a new set up centre and our fellow workers, but more important is that 27 staff are crowded in an office with 400 sq. feet. Some of us joked this is a typical partitioned office, however, it can serve a district of more than 90,000 residents, this award is well-deserved.

(1) "locality care model" is to divide service area into small units, each unit is form by a housing estate or private buildings nearby and be responsible by 5-6 workers. Supervisor will try to allocate cases to social workers responsible for a particular unit. In this way, social worker can familiarise with the needs of the unit, to develop networking and to organise activities.

Outstanding award – An amazing journey for
the prevention of mild cognitive impairment project

Mild cognitive impairment has become one of the prime concerns for elderly service. According to statistics, one in 10 elders suffers from mild cognitive impairment. Last year our Shun Lee Neighbourhood Elderly Centre (SLNEC) organised this one-year project "An amazing journey for the prevention of mild cognitive impairment" so that both our clients and staff had accurate information about mild cognitive impairment.

As this project started out with no funding, we persisted in it using the centre's own resources. Every member of staff in the centre received training about mild cognitive impairment and they all became workers after the training. After evaluation of each client’s ability, we divided them into groups, they were: curry, spinach, soy milk and walnut, and trainings were provided to them accordingly. This kind of groupings was fun and according to specialists, these foods are good for mild cognitive impairment patients.

Everyday our worker led the elders to do some workout through physical and brain gym exercises. These exercises were simple but beneficial to the elders. Our workers even invented Sudoku games to stimulate their cognitive power. After a series of training activities, the coordination abilities of elders have greatly improved. Some even became more sociable, it was indeed encouraging to see such changes in the elders.

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