On 6 and 7 January, HKCS kick started the brand new year with a 2-day retreat tailor-made for all management. Since the major restructuring in last July, it was the first opportunity for all leaders to gather and recommit themselves operating under the renewed culture and mission as well as to strengthen their sense of unity as a team.

Our Chief Executive, Mr. Ng Shui Lai, reiterated the nature of our so-called "organisational culture". He defined "culture" as life with a system, an environment that could not be built through mere knowledge but nurtured and developed through people. It was the mission and its people that would shape the culture within an organisation. The success of any revolutionary changes within an organisation depended upon both the flexibility of its culture and people when a paradigm shift was necessary in order to adapt to such changes.

Mr. Ng emphasised that despite the necessity to revolutionise the culture from time to time; certain fundamental values would remain always. As a Christian entity serving the general public, our prime missions were to care for the weak and the poor while striving to uplift social justice. Secondly, we were committed to serve people within the society though systematic management was encouraged. Last but not least, mutual trust had to exist not only between the organisation and the service target, but also among and between the organisation and its staff.