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The
period from 9th to 17th December 2002 was named as the 'Service
Sharing Fortnight'. It marked the epilogue of our Agency Fiftieth
Anniversary Celebration. It was, at the same time, the second part
of our bi-yearly event, 'Seminar on Promoting Excellence and Innovation-2002'.
Like the seminar, 'Rethinking of Service Integration', held in the
Science Museum last May, the Service Sharing Fortnight was another
effort to demonstrate one of our Agency Directions - 'To achieve
excellence in services that are responding to the needs of society'.
This
time, we chose to promote excellence through sharing our experiences
with different professionals in the welfare, education and medical
sectors.
The essence of the Service Sharing Fortnight actually
portrayed the fact that before we could share with others, we should
first go through a process of consolidating our
experiences from the day-to-day service. Through reviewing and presenting
what we had accomplished , it helped us to target at better quality
service output and service excellence. It would also help us to
further cultivate an atmosphere for sharing and mutually learning
among different practitioners in the related fields.
Throughout that two weeks, a series of seminars
and workshops were held in the Duke of Windsor Social Service
Building. The topics of the seminars and workshops were popular
and timely in the fields. Those subjects included: helping people
with suicidal risk, application of motivational interviewing skills,
children media education, youth empowerment, mobile adventure activities,
post-intervention in school crisis, cooperation with relatives in
elderly home, creative involvement by elders and parents in pre-school
education. All
seminars and workshops were primarily conducted by our staff. Service
users and prominent experts in the related fields were invited as
guest speakers in some of those sessions. Nearly 500 people from
different professions participated in the event.
The program content in each session was carefully
designed to present the application and integration of related theories
and skills. Workers' reflection in the process of service delivery
was included. Some workshops were quite interactive with the participants.
The genuine sharing of the service users was also impressive to
participants. Also,
guest speakers had put forward much insightful views to help benefit
our services. It was delightful to see that the participants had
good responses in the seminars and was willing to contribute the
sharing of their own experiences as well. We hoped that the collective
result from the Service Sharing Fortnight would become a prelude
to another wave of striving for excellence and innovation among
our staff and the professionals of related fields.
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