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Christian Service News

Issue 38 (Jan 2003)  HKCS Main Page
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Topic : Newsflash

A Continuous Effort to Strive For Excellence - Service Sharing Fortnight

photoThe period from 9th to 17th December 2002 was named as the 'Service Sharing Fortnight'. It marked the epilogue of our Agency Fiftieth Anniversary Celebration. It was, at the same time, the second part of our bi-yearly event, 'Seminar on Promoting Excellence and Innovation-2002'. Like the seminar, 'Rethinking of Service Integration', held in the Science Museum last May, the Service Sharing Fortnight was another effort to demonstrate one of our Agency Directions - 'To achieve excellence in services that are responding to the needs of society'. photoThis time, we chose to promote excellence through sharing our experiences with different professionals in the welfare, education and medical sectors.

The essence of the Service Sharing Fortnight actually portrayed the fact that before we could share with others, we should first go through a process of consolidating photoour experiences from the day-to-day service. Through reviewing and presenting what we had accomplished , it helped us to target at better quality service output and service excellence. It would also help us to further cultivate an atmosphere for sharing and mutually learning among different practitioners in the related fields.

Throughout that two weeks, a series of seminars and workshops were held in the Duke of Windsor Social photoService Building. The topics of the seminars and workshops were popular and timely in the fields. Those subjects included: helping people with suicidal risk, application of motivational interviewing skills, children media education, youth empowerment, mobile adventure activities, post-intervention in school crisis, cooperation with relatives in elderly home, creative involvement by elders and parents in pre-school education. photoAll seminars and workshops were primarily conducted by our staff. Service users and prominent experts in the related fields were invited as guest speakers in some of those sessions. Nearly 500 people from different professions participated in the event.

The program content in each session was carefully designed to present the application and integration of related theories and skills. Workers' reflection in the process of service delivery was included. Some workshops were quite interactive with the participants. The genuine sharing of the service users was also impressive to participants. photoAlso, guest speakers had put forward much insightful views to help benefit our services. It was delightful to see that the participants had good responses in the seminars and was willing to contribute the sharing of their own experiences as well. We hoped that the collective result from the Service Sharing Fortnight would become a prelude to another wave of striving for excellence and innovation among our staff and the professionals of related fields.


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