Mr Ng Shui Lai
partnership is a well-accepted business practice for many years.
It is a proven effective method for businesses to build wide
alliance and to streamline their cost. It allows businesses
to concentrate on their core operation and necessary outsourcing;
thus improved quality. While this method can be effective in
the social welfare sector, it is; however, a rather new concept
in the industry. The social welfare sector puts great emphasis
on human dimension and therefore is reluctant to work with anyone
who "does not understand social welfare". However,
when social welfare issues become more and more complicated
while the demand for service quality reaches its height, a social
welfare organization will have an increasing difficulty to provide
top quality services on its own. The time has come for the social
welfare sector to consider forming strategic partnership with
other sectors in the society. It seems that such approach will
be equally beneficial to the social welfare sector as it has
been to the business world. Nevertheless, the key is to help
the strategic partners understand social welfare.
are added values in building strategic partnership. Clearly,
monopolization of any sector in a community will not help in
its development but thwart its growth. It is when all sectors
in our community are involved that we build a better society.
By building strategic partnership, the social welfare sector
actually provides a platform and a channel for other sectors
to participate in social welfare service. This is indeed an
effective way to get the whole community involved.
added value is to bring in various expertises to the social
welfare field. Nowadays, problems that individuals and families
encounter are multi-dimensional. Methods of interventions used
by the social welfare sector in the past may be proven ineffectual
or inadequate in today's society. Hence, various aspects of
professional input are much required. For instance, an effective
intervention plan for a pathological gambler may include the
services from social worker for coordination and counseling,
psychiatric professional for pertinent treatment, lawyer for
related legal services, financial expert for debt management,
and so on .
are living in an increasingly complex world. While compassion,
commitment and dedication remain as the foundations of social
welfare service, clients and communities demand a high standard
of service quality and efficiency. Henceforth, I believe building
strategic partnership is one of the most proficient answers
to this new challenge.